Terms and Conditions of Sale

Welcome to TornaPuff. These terms and conditions govern all sales between SOCIÉTÉ FL and its individual customers (B2C) residing in Metropolitan France.

1. Publisher Identification

The TornaPuff.com website is operated by SOCIÉTÉ FL:

Registered office: 3 Place du Général Leclerc, 61600 La Ferté-Macé, France
SIRET: 829 226 554 00014
Contact: tornapuff@gmail.com
Hosting: Shopify Inc.

2. Our Products & Quality Commitment

TornaPuff specializes in the sale of rechargeable personal vaporizers (puffs) and vaping accessories. Each product is described with the greatest technical precision.

Note: The photographs on the website are for illustrative purposes only and are not contractual.

3. Pricing

All our prices are expressed in Euros (€) including all taxes (TTC). Shipping costs are calculated when the shopping cart is validated, according to the weight of the package and the chosen shipping method.

TornaPuff reserves the right to change its prices at any time. However, the price applied to your order will be the one displayed at the time of its final validation.

4. Order & Secure Payment

Payment is due upon validation of the order on our secure platform.
We accept the following payment methods:

Bank Cards (Visa, Mastercard, etc.)
Bank Transfer (Payment ONLY after receipt of funds)

⚠️ Important information: We do not accept payments by check.

5. Shipping & Logistics

🇫🇷 Metropolitan France

Mondial Relay	€2.99	2 to 4 working days
Colissimo	€3.99	2 to 4 working days
Chronopost	€16.00	24H
In-store Pickup (FR)	Free	Within 24h (Yes, We Vape! Store)

✨ FREE delivery in France for purchases over €29.90, excluding Chronopost.

6. Right of Withdrawal & Returns

In accordance with current regulations, you have a period of 14 calendar days from receipt of your order to exercise your right of withdrawal.

Specific conditions related to products:

The product must be returned in its original condition (sealed packaging).
Mandatory procedure: To ensure the proper functioning of your equipment, a soaking time of 15 to 20 minutes is essential before first use.

7. Warranties & After-Sales Service

You benefit from the legal guarantee of conformity. For any claim, please contact us at tornapuff@gmail.com.

8. Intellectual Property

The visual identity, logo, texts, and designs of the site are the exclusive property of TornaPuff.

9. Data Protection (GDPR)

Your information is used solely for processing your orders and is never transferred to third parties.

10. Applicable Law

These General Terms and Conditions of Sale are governed by French law. In case of dispute, an amicable solution will always be prioritized.