Privacy Policy

Last updated: April 13, 2025

At TornaPuff, the protection of your privacy is a priority. This privacy policy details how we collect, use, and protect your personal information when you use our Services on tornapuff.com.

1. Collection of Your Personal Information

We collect information from three main sources to provide you with an optimal experience:

• Information you provide directly: Your contact details (name, email, phone), your billing and shipping addresses, and your account information.
• Usage data: Automatically collected via cookies and pixels (your IP address, browser type, and interaction with the site).
• Third-party information: Data transmitted by our providers such as Shopify or our secure payment processors.

2. Use of Your Data

Your information is processed for specific purposes:

• Fulfillment of your orders: Payment processing, shipping, and management of your customer account.
• Marketing & Advertising: Sending promotional communications (email/SMS) and displaying targeted advertisements based on your interests.
• Security & Prevention: Detecting fraud attempts and securing the platform.

3. Cookies and Tracking Technologies

The site uses cookies to remember your preferences and analyze traffic. These tools allow us to improve navigation and personalize our offers.

Note: You can configure your browser to reject cookies, but this may affect certain functionalities of the site.

4. Disclosure to Third Parties

We only share your data with trusted partners necessary for our business activities:

• Service providers (logistics, payment, cloud hosting).
• Marketing partners (for delivering relevant advertisements).
• Legal authorities (only in cases of strict regulatory obligation).

5. Protection of Minors

6. Your Rights (GDPR)

Depending on your place of residence (especially in the EEA), you have the following rights:

• Right to access, correct, and delete your data.
• Right to data portability and restriction of processing.
• Right to object to advertising profiling (Opt-out).

To exercise these rights, simply send us an email at tornapuff@gmail.com.

7. Security and Retention

While no method of transmission over the Internet is 100% secure, we apply high security standards to protect your information. We retain your data only for as long as necessary to provide our Services or to comply with our legal obligations.

8. Contact

For any questions regarding this policy or for any complaints:

TornaPuff - SOCIÉTÉ FL
3 Place du Général Leclerc, 61600 La Ferté-Macé, France
Email: tornapuff@gmail.com